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InfoCore 7*24 technical support hotline

Service hotline: 400-651-8980
Email support: [email protected]
Please contact us by using contact information above, or you can fill in the following form, our staffs will contact you in 2 business days to provide technical support services for you.

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According to clients’ standard and requirement, we will offer 4 levels of technical support service. The details are as follows:

Services Basic Service Standard Service Premium Service Premuim Plus Service
Hotline telephone service
E-mail service
Remote access service
New technology consultancy service
Locale project implementation (Excluding warranty extension)
Standard training (Excluding warranty extension)
Inspection 1/Year
5*8 on-site fault handling
Premium training (Excluding warranty extension)
7*24 on-site fault handling
Insepction 4/Year
Non-fault locale handling 2/Year
Remote disaster manoeuvre
Specific VIP maintenance group
Premium Plus Training (Excluding warranty extension)
Product introductionSolutionIndustry case

Enterprise?Information Management, Inc.

21-23rd Floor, 501 Minhe Road, D Lianhe Center, Xiaoshan, Hangzhou, Zhejiang


? 2018 InfoCore, Inc. Construction : MDC